business process management

What is Business Process Management, AKA BPM

BPM stands for business process management, it is a corporate methodology aimed at optimizing business processes in an enterprise. A process is a set of operations that must be carried out systematically by people and systems to achieve a certain goal. All enterprises are based on processes, but they are not always managed efficiently. 

How business process management works

BPM consists of five stages, known as the process lifecycle, which are: design, modeling, execution, monitoring, and optimization 


Business analysts examine current business rules, conduct interviews with various stakeholders, and meet with management to discuss desired outcomes.

The design process aims to gain an understanding of the enterprise’s rules and assure that the results are in alignment with its goals.


This stage involves drawing the process diagram, using graphical objects, and then defining the attributes of these objects, for example, stipulating which person or system should perform a certain task 


This stage involves running the process in the real working environment


It involves analyzing the data produced and collected in the execution phase, it often includes statistical graphics such as Bams and KPIs. Decisions are made based on the analysis conducted during the monitoring stage 


The main goal of this stage is to make the needed changes to improve costs, time consumption, process, and the use of resources. 

Benefits of BPM

What are the benefits of business process management implementation in ecommerce

There are numerous benefits to a Process Management implementation   in ecommerce or in any other type of business. Its benefits include:

  • Enterprises and companies can control inefficient processes and wasted resources.
  • Operational efficiency might be improved, due to the systemized structure that BPM provides.
  • BPM provides measurable and continuous improvement for the enterprise.
  • Business Process Management provides more control over production since they can be tracked accurately through the production flow.
  • Business Process Management implementation  improves better and more efficient communication inside the enterprise.

What is Business Process Management Software

BPMS, or Business process management software, is a tool that allows you to create, update, distribute, and process data. Not only that, but it also aids in tracking and automating some aspects of the business process. It began as an enterprise system to integrate siloed applications, work, and data, as well as to integrate data and task movement across teams and departments.

BPM software, known as BPMS, enables companies to work with this process methodology automatically because the process combines all the people, machines, IT resources, and all types of technology involved in the processes.

You’ll need tons of paper, vast physical space, filing cabinets, a lot of labor hours, and many employees with intense organizing skills to achieve the best possible similar effect without software.

Advantages of BPM Software Implementation

Here are some of the advantages of BPM software implementation in enterprise:

  • First, it allows you to visually report the flow of work it formalizes, how work should be done through the setup of rules about who, what, and when it standardizes the work across employees ensuring consistency.
  • It empowers employees to always know where to start and what the right decisions are.
  • BPM software automate work whenever possible.
  • When you remove manual processes, you remove the opportunity for error.
  • BPM software implementation allows for data capture and routing through forms that can have mandatory fields, ensuring no information or activity is missed.
  • Technology can connect departments and locations through a centralized resource, at the same time user access rights and audit trails give you greater control over who can see and change any part of your system because everything is defined and measured.
  • BPM technology implementation provides much-needed feedback including dashboards for real-time, insight, and business analytics that allow for continual improvement, and the tracking of progress.
  • BPM software gives you visibility into a single process or an entire ecosystem of processes, and it gives you the control you need to make positive changes in your business.
  • Efficiency and productivity are the keys to surviving and thriving with increasing regulations, heavier documentation burdens, and shrinking margins, processes can be especially complex.
  • As regulations change, you adjust, you add what you need, new forms, new activities, new documents, it’s hard to keep track or have a pulse of what is happening. Your operations become a tangled web of handoffs and exchanges of work and files between departments, clients, and even third-party providers. 
  • BPM helps h companies do more with less and adapt quickly to change. It allows you to monitor and measure performance on both an individual and aggregate basis and identify problems like duplication of effort, or even employee performance it frees up time to focus on strategic and revenue-generating activities.
  •  BPM gives you the control to track, optimize, and grow your business, it brings efficiency and order to an industry that is mired in complexity, that’s the power of Process Management.

What Would Happen When you don’t implement BPM in your Enterprise

Every business that does not centralize its information in the cloud because it’s still using paper faces the following issues:

  • Everything had to be handwritten.
  • Everything has to be physically stored in bulging files.
  • The only way to get information around is by hand.
  • The same task is repeated several times 

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